Batch makes custom Ice Cream Sandwiches! Working here involves baking cookies everyday, scooping ice cream, squishing scoops into sandwiches, and providing excellent customer service to our customers. 

Batch Counter Staff Responsibilities:

• Welcoming customers, answering questions, and accepting orders and payments.
• Baking and portioning cookies. You will not be mixing dough. 
• Scooping ice cream.
• Assembling ice cream sandwiches. 
• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
• Restocking items in display cases, at tables, or behind the counter.
• Working in as part of a fun, high-energy team.
• Adhering to all food safety regulations and quality controls.

Batch Counter Staff Requirements:

• High School Diploma or equivalent.
• Experience in food and beverage preparation or customer service preferred.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Ability to walk, bend, and stand for extended periods.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• A polite, engaging personality.
• Commitment to customer satisfaction and a killer customer service experience. 
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
• Counter Staff must work a minimum of 3 shifts per week. We prefer full time staff when available. 
• Core job fundamentals like a good attitude, showing up on time, and working hard are more important that perfect coffee technique. We can teach you, if you have the right skills otherwise.

 Wages & Compensation:

• California does not have a tip credit, so all employees earn the full prevailing minimum wage to start, and usually between $1and $3 higher than minimum after a 90 day probationary period.  
• Cash tips are kept by members of a shift. 
• Credit card tips are split by hours worked daily and come on your paycheck.